Service Agreement
IMPORTANT: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PURCHASING PREPU SERVICES. BY CLICKING "I AGREE" OR COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT.
1. AGREEMENT TO TERMS
This Service Agreement ("Agreement") is entered into between PrepU, LLC ("PrepU," "we," "us," or "our") and you ("Client," "you," or "your") as of the date you complete your purchase of PrepU services ("Effective Date"). This Agreement governs your use of PrepU's career marketing and job search services.
2. SERVICES DESCRIPTION
PrepU provides career marketing services including but not limited to:
- Personal branding and marketing strategy development
- LinkedIn profile optimization and management
- Resume and career document creation
- Automated outreach campaigns to potential employers
- Career coaching and interview preparation
- Creation of personalized career microsites
- AI-assisted job search tools and strategies
3. PAYMENT TERMS
3.1 Fees. Client agrees to pay all fees as specified during checkout. All sales are final.
3.2 No Refunds. Due to the personalized nature of our services and immediate access to proprietary materials, all payments are non-refundable once services commence.
3.3 Payment Authorization. By providing payment information, Client authorizes PrepU to charge the specified amount to the designated payment method.
4. INTELLECTUAL PROPERTY OWNERSHIP
4.1 PrepU Property. PrepU retains all rights, title, and interest in and to:
- All marketing materials, templates, strategies, and methodologies created or provided
- The PrepU platform, software, and proprietary technologies
- Career microsite designs, templates, and underlying technology
- All content, processes, and systems developed by PrepU
- All prospect lists, contact databases, and employer information compiled or accessed during service delivery
- Company research, market intelligence, and contact data gathered for Client's campaign
4.2 Client Microsite. Any personalized microsite created for Client becomes the exclusive intellectual property of PrepU, including all design elements, content structure, and underlying code. Client receives a limited license to use the microsite solely for career purposes.
4.3 Work Product. All materials, strategies, and work product created by PrepU during service delivery remain PrepU's intellectual property, with Client receiving a limited license for personal career use only.
5. LIKENESS AND REPRESENTATION RIGHTS
5.1 Authorization. Client grants PrepU the unrestricted right to use Client's name, likeness, professional information, and biographical details in connection with service delivery, including but not limited to:
- Creating and sending communications on Client's behalf
- Developing marketing materials and outreach campaigns
- Representing Client in professional networking activities
- Using Client's information in automated systems and AI tools
5.2 Professional Representation. PrepU is authorized to act as Client's representative in professional communications and may emulate Client's voice, style, and professional persona as necessary for service delivery.
6. COMMUNICATION CONSENT AND AUTHORIZATION
6.1 Marketing Communications. By entering into this Agreement, Client expressly consents to receive marketing and promotional communications from PrepU via:
- Email to any email address provided by Client
- Text messages (SMS/MMS) to any phone number provided by Client
- Phone calls to any phone number provided by Client
- Any other electronic communication methods
6.2 Transactional Communications. Client consents to receive transactional communications related to service delivery, account updates, billing notifications, and other service-related messages through all communication channels provided.
6.3 Communication Frequency. Client acknowledges that communications may be frequent and automated, and that standard message and data rates may apply for text messages.
6.4 Opt-Out Rights. Client may opt out of marketing communications by following unsubscribe instructions in emails or replying STOP to text messages, but transactional communications related to active services will continue.
7. CONFIDENTIALITY AND NON-DISCLOSURE
7.1 Confidential Information. Client acknowledges that PrepU's methodologies, strategies, client lists, marketing approaches, and proprietary systems constitute valuable trade secrets and confidential information.
7.2 Non-Sharing Obligation. Client agrees not to:
- Share PrepU materials, strategies, or methodologies with any third party
- Distribute PrepU content to professional networks or colleagues
- Reverse engineer or attempt to replicate PrepU's proprietary systems
- Use PrepU's intellectual property for any purpose other than Client's personal career advancement
7.3 Survival. These confidentiality obligations survive termination of this Agreement indefinitely.
8. SERVICE LIMITATIONS AND DISCLAIMERS
8.1 LIMITED GUARANTEE TERMS. PrepU provides specific guarantees only for certain service packages as explicitly stated during purchase. Any such guarantees are subject to:
- Client's full compliance with all Agreement terms and PrepU guidelines
- Client's active participation and timely responses to requests (within 48 hours)
- Client's completion of all required onboarding steps and materials
- Market conditions and economic factors beyond PrepU's control
- The guarantee terms and conditions provided at the time of purchase
8.2 NO GUARANTEE OF SPECIFIC RESULTS. Except for the limited guarantees described in Section 8.1, CLIENT ACKNOWLEDGES THAT PREPU MAKES NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES REGARDING:
- Job placement or interview opportunities beyond any specific guarantee terms
- Specific response rates from employers
- Timeline for achieving career objectives
- Success in any particular job search outcome
- Salary levels, job titles, or company types
8.3 Platform Risk Acknowledgment. Client understands and accepts that:
- LinkedIn and other platforms may flag or restrict accounts for automated messaging activities
- Email campaigns may be marked as spam by recipient systems
- Third-party platforms may change policies affecting service delivery
- Account suspensions or restrictions may occur despite best practices
8.4 Client Responsibility. Client acknowledges that career success depends on numerous factors beyond PrepU's control, including market conditions, individual qualifications, interview performance, and employer preferences.
9. LIABILITY LIMITATIONS
9.1 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPU'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR SERVICES.
9.2 EXCLUSION OF DAMAGES. PREPU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, CAREER OPPORTUNITIES, OR REPUTATION DAMAGE.
9.3 Platform Actions. PrepU is not responsible for actions taken by third-party platforms (LinkedIn, email providers, etc.) that may affect Client's accounts or service delivery.
10. CLIENT RESPONSIBILITIES
Client agrees to:
- Provide accurate and complete information for service delivery
- Respond promptly to requests (within 48 hrs) for information or feedback
- Follow PrepU's guidelines and recommendations
- Maintain professional conduct in all career-related activities
- Not interfere with or circumvent PrepU's service delivery methods
11. TERMINATION
11.1 Termination by PrepU. PrepU may terminate services immediately if Client:
- Breaches any provision of this Agreement
- Provides false or misleading information
- Engages in unprofessional or harmful conduct
- Violates confidentiality obligations
11.2 Effect of Termination. Upon termination:
- Client's access to PrepU services ceases immediately
- No refunds will be provided
- All intellectual property rights revert to PrepU
- Confidentiality obligations remain in effect
12. DISPUTE RESOLUTION
12.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of Rhode Island without regard to conflict of law principles.
12.2 Binding Arbitration. Any dispute arising from this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Warwick, RI.
12.3 Class Action Waiver. Client waives the right to participate in any class action lawsuit or class-wide arbitration against PrepU.
13. DATA PRIVACY AND SECURITY
13.1 Data Collection and Use. Client consents to PrepU's collection, processing, and use of personal and professional information as outlined in PrepU's Privacy Policy, incorporated herein by reference.
13.2 Data Security. While PrepU implements reasonable security measures, Client acknowledges that no system is completely secure. PrepU is not liable for data breaches resulting from circumstances beyond its reasonable control.
13.3 International Data Transfers. Client consents to the transfer of personal data to third countries as necessary for service delivery.
14. COMPLIANCE AND PROFESSIONAL STANDARDS
14.1 Employment Law Compliance. PrepU is not an employment agency, executive search firm, or licensed career counselor. Services are limited to marketing and strategy consultation.
14.2 Platform Terms Compliance. Client warrants they will comply with all terms of service for third-party platforms (LinkedIn, email providers, etc.) and acknowledges that violations may result in account restrictions.
14.3 Anti-Spam Compliance. Client authorizes PrepU to send communications on their behalf and acknowledges responsibility for compliance with CAN-SPAM Act and similar regulations.
14.4 Professional Conduct. Client agrees to maintain professional standards and not engage in discriminatory, harassing, or illegal conduct that could reflect negatively on PrepU.
15. INDEMNIFICATION
15.1 Client Indemnification. Client agrees to indemnify, defend, and hold harmless PrepU, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Client's breach of this Agreement
- Client's misuse of PrepU services or materials
- False or misleading information provided by Client
- Client's violation of third-party platform terms
- Any illegal or unprofessional conduct by Client
15.2 Defense Obligation. PrepU may assume control of the defense of any claim subject to indemnification, and Client shall cooperate fully in such defense.
16. SERVICE AVAILABILITY AND MODIFICATIONS
16.1 Service Changes. PrepU reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice. No refunds will be provided for service modifications or discontinuations.
16.2 No Uptime Guarantee. PrepU does not guarantee continuous, uninterrupted access to its services or platforms.
16.3 Third-Party Dependencies. Services may depend on third-party platforms and APIs. PrepU is not responsible for third-party service interruptions or changes.
17. AGE AND CAPACITY REQUIREMENTS
17.1 Minimum Age. Services are available only to individuals 18 years of age or older. By accepting this Agreement, Client represents they meet this requirement.
17.2 Legal Capacity. Client represents they have full legal capacity to enter into this Agreement and perform their obligations hereunder.
18. MARKETING AND TESTIMONIAL RIGHTS
18.1 Success Story Usage. PrepU may use Client's career success outcomes, testimonials, and case studies for marketing purposes, with personally identifiable information anonymized unless Client provides separate written consent.
18.2 Marketing Materials. PrepU may reference Client's industry, role type, and general career progression in marketing materials without identifying Client personally.
19. LIMITATION PERIODS AND NOTICE
19.1 Claims Limitation. Any claim against PrepU must be brought within six (6) months after the cause of action accrues, regardless of any statute of limitations that might otherwise apply.
19.2 Notice Requirements. All legal notices must be delivered via certified mail to the addresses specified in this Agreement. Electronic notices are sufficient for routine communications.
20. SUBCONTRACTORS AND THIRD PARTIES
20.1 Right to Subcontract. PrepU may engage subcontractors, freelancers, or third-party service providers to fulfill its obligations under this Agreement without Client's prior consent.
20.2 Third-Party Services. PrepU may integrate third-party tools, platforms, or services. Client's use of such services may be subject to additional terms and conditions.
21. WAIVER OF CONSUMER PROTECTIONS
21.1 Cooling-Off Period Waiver. To the extent permitted by law, Client waives any cooling-off period, right of withdrawal, or similar consumer protection that might otherwise apply to this Agreement.
21.2 Commercial Transaction. Client acknowledges this is a commercial transaction for business purposes (career advancement) and not a consumer purchase subject to certain consumer protection laws.
22. RECORD RETENTION AND DELETION
22.1 Data Retention. PrepU may retain Client data for up to seven (7) years after service completion for business and legal compliance purposes.
22.2 Deletion Rights. Client may request data deletion, but PrepU reserves the right to retain information necessary for legal compliance, intellectual property protection, or dispute resolution.
23. GENERAL PROVISIONS
23.1 Entire Agreement. This Agreement constitutes the entire agreement between the parties and supersedes all prior negotiations, representations, or agreements.
23.2 Severability. If any provision is found unenforceable, the remainder of the Agreement remains in full effect.
23.3 No Waiver. Failure to enforce any provision does not constitute a waiver of that provision.
23.4 Assignment. Client may not assign this Agreement without PrepU's written consent. PrepU may assign this Agreement at any time.
23.5 Force Majeure. PrepU is not liable for delays or failures due to circumstances beyond reasonable control.
23.6 Electronic Signatures. Electronic acceptance of this Agreement constitutes a valid and binding signature.
23.7 Amendment. PrepU may modify this Agreement at any time by posting updated terms. Continued use of services constitutes acceptance of modifications.
ACKNOWLEDGMENT AND ACCEPTANCE
By clicking "I AGREE" or completing your purchase, you acknowledge that you have read and understood this Agreement and agree to be legally bound by all its terms and conditions.
PrepU Contact Information
PrepU, LLC
2348 POST RD
WARWICK, RI 02886
Email: support@prepu.ai
Phone: 888-209-1360
